Frequently Asked Questions (FAQs)
The Green Chapter is a sustainable lifestyle brand offering eco-friendly products made from bamboo, cork, seed paper, and other natural materials. Our mission is to help you make conscious choices that are better for the planet.
All our products are proudly made in India using ethically sourced, eco-friendly materials by skilled artisans and sustainable suppliers.
Yes! We use biodegradable, compostable, or recyclable materials such as bamboo, cork, seed paper, and recycled cotton to minimize environmental impact.
Yes, we ship to all major cities and towns across India. Standard and express shipping options are available at checkout.
Orders are typically processed within 1–2 business days and delivered within 3–7 business days depending on your location.
Currently, we ship only within India. However, we ship internationally with extra cost.
We accept all major credit/debit cards, UPI, net banking, and popular wallets such as Paytm, PhonePe, and Google Pay.
Yes, select products can be personalized for gifting, corporate orders, or events. Please contact us at support@thegreenchapter.store for custom orders.
We accept returns or exchanges for damaged, defective, or incorrect products within 7 days of delivery. Please refer to our Returns & Refunds Policy for more details.Please share video of same.
Seed paper is handmade paper embedded with live seeds. Once used, you can plant it in soil, water it, and watch it grow into herbs or flowers — a zero-waste solution!
Yes! We specialize in sustainable corporate gifting. You can browse our gifting range or reach out for a custom quote.
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order through your account dashboard.
Yes, we provide eco-friendly gift wrapping using recycled kraft paper and jute twine. You can select this option at checkout.
Absolutely! We use plastic-free, recyclable or biodegradable packaging to ensure every part of your order is as green as possible.
We go beyond buzzwords — every product is rooted in sustainability, handcrafted by artisans, and designed to minimize environmental impact without compromising on style or function.
Yes, our entire range is 100% ecofriendly and cruelty-free. We never use animal-based materials or test on animals.
Bamboo is one of the fastest-growing plants in the world and regenerates without replanting. It requires minimal water, no pesticides, and absorbs more CO₂ than trees — making it highly sustainable.
Cork is harvested from the bark of cork oak trees without harming them. It’s renewable, biodegradable, and naturally anti-microbial — a perfect sustainable material.
Yes, our packaging is designed to be reused, recycled, or composted. We avoid plastic and use kraft paper, seed paper tags, and recyclable boxes.
We’re working on launching curated sustainable subscription boxes. Stay tuned and subscribe to our newsletter for updates.
As many of our products are handmade and natural, minor variations are normal. However, if there's a defect, we’ll replace it or offer a refund under our return policy.
Yes! You can leave a gift note during checkout and we’ll handwrite it on a seed paper card for a personalized touch.
Yes, we collaborate with green organizations and artisans to promote environmental awareness and responsible consumption.
Keep them dry, wipe with a damp cloth, and avoid prolonged exposure to direct sunlight or water. Detailed care instructions are included with each product.
Yes, our seed paper uses non-invasive, locally adaptable seeds like basil, marigold, tomato, and coriander — perfect for Indian climates.
Absolutely. Our eco-conscious invites, favors, and gifts are ideal for weddings, baby showers, corporate events, and festivals. Reach out to us for bulk pricing.
You can join our Green Partner program. Email us at support@thegreenchapter.store or check our “Work With Us” page.
Most of our items are handcrafted by Indian artisans using traditional techniques combined with modern sustainable practices.
Orders can be modified or cancelled within 12 hours of placing them. Contact us quickly at for changes.
Yes, follow us on Instagram for monthly green living challenges, tree-planting drives, and community spotlights.
You can support by choosing eco-friendly gifts, spreading the word, composting our seed paper, and tagging us when you reuse packaging or plant our products.